Register problems

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Alex54
Posts: 1
Joined: Thu Apr 10, 2014 10:16 am
My ELO: 1800-1900

Register problems

Post by Alex54 » Thu Apr 10, 2014 10:23 am

I bought your promising chess app for my Android handheld devices, Samsung Galaxy Note 3 phablet and Samsung Galaxy Note 8.0 tablet.
When I open the app on the Note 3 and try to register with the device serial number the app gives me , it says the serial number is not valid. And on my Note 8.0 the app even does not open.
I would like to discuss the details through my personal email, not here, as I have to give you name and payment details I do not want to be read here.

Waiting for your news,

Alex54

sergeyvl
Posts: 1599
Joined: Sun Nov 13, 2011 5:43 pm
My ELO: 1700-1800
Location: Харьков
Contact:

Re: Register problems

Post by sergeyvl » Thu Apr 10, 2014 11:12 am

Alex54 wrote:I bought your promising chess app for my Android handheld devices, Samsung Galaxy Note 3 phablet and Samsung Galaxy Note 8.0 tablet.
When I open the app on the Note 3 and try to register with the device serial number the app gives me , it says the serial number is not valid. And on my Note 8.0 the app even does not open.
I would like to discuss the details through my personal email, not here, as I have to give you name and payment details I do not want to be read here.

Waiting for your news,

Alex54
Hi!

Please use our online chat for such issues.

http://pbchess.vlasovsoft.net/en/contacts.html

You also can use Skype/ICQ to contact me.

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